In his fascinating new book Outliers: The Story of Success, Malcolm Gladwell makes a strong case that people owe their success to a lot more than IQ. He reviews data and offers convincing cases to show that above an IQ in the neighborhood of 110-115, IQ fails as a predictor of success in a career. … Read more »
Posts Categorized: Social intelligence
Flame Out
At last there’s a way to cool down before we flame online; those folks at Google have come up with a remedy for emotional hijacks at the keyboard. A “flame” occurs when we’re a bit agitated – frustrated, anxious, jealous, emotionally desperate – and compose an email, hit “Send” … and regret having sent it…. Read more »
Good Work!
What’s the connection between our work and leading a good life? Howard Gardner and I (we’ve known each other since our grad school days) had the chance to explore this question when we got together near Cambridge for a taped conversation (you can listen in on Good Work: Aligning Skills and Values, available from www.MoreThanSound.net)…. Read more »
What’s Your Emotional Style?
Who among us has not gotten upset by an argument, an unsettling talk with our boss, or a bad grade? And have you noticed that some of us get over these troubling encounters quickly, while others sulk or fume for a long time? Just why people some people are better at recovery than others, and… Read more »
Leadership: Social Intelligence is Essential
I’ve long argued that outstanding leadership requires a combination of self-mastery and social intelligence. What’s the difference? Self-mastery refers to how we handle ourselves; for those familiar with my model of emotional intelligence, self-mastery breaks down into self-awareness and self-control. The leadership competencies that build on self-mastery include self-confidence, the drive to improve performance, staying… Read more »
Does America Need More Neighborhood Pubs?
A recent comparison of the mental and physical health of Americans and Britons raises some intriguing questions. Consider these data points: Americans spend 2.5 more on health care than do Brits – yet have higher rates of diabetes, hypertension, heart disease, lung disease, and cancer. The richest, healthiest Americans are as sick as the poorest… Read more »
Educating Hearts and Minds: An Interview with George Lucas
George Lucas and Daniel Goleman discuss the many ways that social and emotional learning enhance the education process. Read the interview at edutopia.org: http://www.edutopia.org/lucas-goleman-social-emotional-learning
Getting Connected
In Social Intelligence I noted longterm trends that signal a gradual corrosion of opportunities for people to connect – networks of friendships shrinking, families spending less time together, a decline in social gatherings. Though many of us sense this trend toward a loss of connection, the data tracking it has been piecemeal. Now that’s about… Read more »
Tech and Touch
There was a revealing moment at the third annual “All Things Digital” conference, a gathering of super-techies, featuring digerati luminaries like Bill Gates and Steve Jobs. As speakers took the stage, the dimness of the ballroom hall was illumined by the ghostly glow of laptop screens — attendees were using the building’s WiFi to check… Read more »
Email With Care
As I was in the final throes of getting a book into print, a woman at my publisher sent me an email that stopped me in my tracks. I had met her just once, at a meeting. We were having an email exchange about some crucial detail, which I thought was being worked out well…. Read more »




