The emotional intelligence model can be looked at in terms of what it means to be intelligent about emotions, which is being self-aware, knowing your own feelings, and why you feel that way. It’s about managing those emotions. But it’s also sensing how other people are feeling, knowing the other person’s emotions, and then finally… Read more »
Posts Categorized: Leadership
Toxic emotions at work
Toxic emotions at work: Drew Hansen covers Leadership: The Power of Emotional Intelligence at Forbes.com.
Putting Brain Science to Work in Your Company
Every manager faces the same challenge–how do you get the most from the people on your team? In his latest book, “The Brain and Emotional Intelligence: New Insights,” author and psychologist Daniel Goleman says the key is to keep your employees in the “flow.” People operate in three neurological states, says Goleman. The first, disengagement,… Read more »
Want Creative Workers? Loosen the Reins, Boss
Philip Glass, the contemporary composer, works on his new compositions only between 11 a.m. and 3 p.m. That’s the time, he says, when his creative ideas come to him. When filmmaker George Lucas needs to write or edit a script, he sequesters himself in a small cottage behind his house where he gets no calls or… Read more »
Are Women More Emotionally Intelligent Than Men?
Yes, and Yes and No. Emotional intelligence has four parts: self-awareness, managing our emotions, empathy, and social skill. There are many tests of emotional intelligence, and most seem to show that women tend to have an edge over men when it comes to these basic skills for a happy and successful life. That edge may… Read more »
Performance Reviews: It’s Not Only What You Say, But How You Say It
Performance reviews are the HR ritual that everyone dreads. And now brain science shows that positive or negative, the way in which that review gets delivered can be a boon or a curse. If a boss gives even a good review in the wrong way, that message can be a low-grade curse, creating a neural… Read more »
Leadership: Social Intelligence is Essential
I’ve long argued that outstanding leadership requires a combination of self-mastery and social intelligence. What’s the difference? Self-mastery refers to how we handle ourselves; for those familiar with my model of emotional intelligence, self-mastery breaks down into self-awareness and self-control. The leadership competencies that build on self-mastery include self-confidence, the drive to improve performance, staying… Read more »
Resonant Leaders
My book Primal Leadership: Learning to Lead with Emotional Intelligence (co-authored with Richard Boyatzis and Annie McKee) argues that resonant leaders, who exhibit attributes of emotional and social intelligence, are better able to connect with others most effectively – and so lead well. At the time we wrote the book, there was no specific study… Read more »
Power, Prestige or Money: What Drives Us
“All the people in this room are motivated by power, prestige, or money. Which do you think is most important?” That was the question asked of me recently by a managing director of a large European bank who had asked me to speak to about 200 top executives. Let’s take them one by one. I… Read more »




