Q: Are there growth stages defined regarding emotional intelligence? I’m thinking about Erikson, Maslow, Kohlberg and so on. The question therefore looks to understanding how early parenting and education might impact the development of mature emotional intelligence and what might lead us to a better understanding/development of creative emotional qualities. A: Yes, the stages are… Read more »

Q: I ran across a site citing you as saying “positive work environments outperform negative work environments.” Do you have any research or studies that support this? A. I wouldn’t put it exactly that way. You need to be more specific about what you mean by “positive” and “negative”. For example, in my books I’ve… Read more »

Q: My industry has a severe shortage of engineers, especially locally. Our recruiting difficulties have caused me to consider making my company a “virtual office,” so that I can recruit the top engineers from around the country without having to overcome the large hurdle of relocation. I’ve read what you’ve written about the emotional barrenness… Read more »

Q: Are people who go along to get along unethical? Meaning practicing avoidance. It depends. There is much to be said for a spirit of cooperation, and getting along – top-performing teams, for example, thrive on harmony. On the other hand, when this means turning a blind eye to major ethical wrongs, then avoiding action… Read more »